All Systems Operational
WatchGuard Cloud Platform:::AMER ? Operational
Web UI Login:::AMER Operational
Account Administration:::AMER Operational
Operator Administration:::AMER Operational
Inventory Administration:::AMER Operational
WatchGuard Cloud Platform:::EMEA ? Operational
Web UI Login:::EMEA Operational
Account Administration:::EMEA Operational
Operator Administration:::EMEA Operational
Inventory Administration:::EMEA Operational
WatchGuard Cloud Platform:::APAC ? Operational
Web UI Login:::APAC Operational
Account Administration:::APAC Operational
Operator Administration:::APAC Operational
Inventory Administration:::APAC Operational
AuthPoint Administration:::AMER ? Operational
90 days ago
100.0 % uptime
Today
Account Administration:::AMER Operational
User and Token Administration:::AMER Operational
Reporting:::AMER Operational
Password Vault Provisioning:::AMER Operational
90 days ago
100.0 % uptime
Today
Shared Credential Management:::AMER Operational
90 days ago
100.0 % uptime
Today
Dark Web Monitoring:::AMER Operational
90 days ago
100.0 % uptime
Today
AuthPoint Administration:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
Account Administration:::EMEA Operational
User and Token Administration:::EMEA Operational
Reporting:::EMEA Operational
Password Vault Provisioning:::EMEA Operational
90 days ago
100.0 % uptime
Today
Shared Credential Management:::EMEA Operational
90 days ago
100.0 % uptime
Today
Dark Web Monitoring:::EMEA Operational
90 days ago
100.0 % uptime
Today
AuthPoint Administration:::APAC ? Operational
90 days ago
100.0 % uptime
Today
Account Administration:::APAC Operational
User and Token Administration:::APAC Operational
Reporting:::APAC Operational
Password Vault Provisioning:::APAC Operational
90 days ago
100.0 % uptime
Today
Shared Credential Management:::APAC Operational
90 days ago
100.0 % uptime
Today
Dark Web Monitoring:::APAC Operational
90 days ago
100.0 % uptime
Today
AuthPoint Authentication:::AMER ? Operational
RADIUS:::AMER Operational
SAML:::AMER Operational
Logon Agents:::AMER Operational
ADFS:::AMER Operational
RDWeb:::AMER Operational
Firebox:::AMER Operational
API:::AMER Operational
Password Vault:::AMER Operational
AuthPoint Authentication:::EMEA ? Operational
RADIUS:::EMEA Operational
SAML:::EMEA Operational
Logon Agents:::EMEA Operational
ADFS:::EMEA Operational
RDWeb:::EMEA Operational
Firebox:::EMEA Operational
API:::EMEA Operational
Password Vault:::EMEA Operational
AuthPoint Authentication:::APAC ? Operational
RADIUS:::APAC Operational
SAML:::APAC Operational
Logon Agents:::APAC Operational
ADFS:::APAC Operational
RDWeb:::APAC Operational
Firebox:::APAC Operational
API:::APAC Operational
Password Vault:::APAC Operational
Firebox Management in WatchGuard Cloud:::AMER Operational
Firebox Configuration:::AMER ? Operational
Firebox Live Status:::AMER ? Operational
WatchGuard WebBlocker Service:::AMER ? Operational
Firebox Management in WatchGuard Cloud:::EMEA Operational
Firebox Configuration:::EMEA ? Operational
Firebox Live Status:::EMEA ? Operational
WatchGuard WebBlocker Service:::EMEA ? Operational
Firebox Management in WatchGuard Cloud:::APAC Operational
Firebox Configuration:::APAC ? Operational
Firebox Live Status:::APAC ? Operational
WatchGuard WebBlocker Service:::APAC ? Operational
Access Point Management in WatchGuard Cloud:::AMER Operational
Access Point Configuration:::AMER ? Operational
Access Point Live Status:::AMER ? Operational
Access Point Management in WatchGuard Cloud:::EMEA Operational
Access Point Configuration:::EMEA ? Operational
Access Point Live Status:::EMEA ? Operational
Access Point Management in WatchGuard Cloud:::APAC Operational
Access Point Configuration:::APAC ? Operational
Access Point Live Status:::APAC ? Operational
ThreatSync:::AMER Operational
90 days ago
100.0 % uptime
Today
Event Analysis and Threat Detection:::AMER Operational
90 days ago
100.0 % uptime
Today
Incident Persistence:::AMER Operational
90 days ago
100.0 % uptime
Today
Event Collection:::AMER Operational
90 days ago
100.0 % uptime
Today
Manual Remediation:::AMER Operational
90 days ago
100.0 % uptime
Today
Automated Remediation:::AMER Operational
90 days ago
100.0 % uptime
Today
Policy Management:::AMER ? Operational
90 days ago
100.0 % uptime
Today
Blocked-Sites Management:::AMER ? Operational
90 days ago
100.0 % uptime
Today
Audit-Record Generation:::AMER ? Operational
90 days ago
100.0 % uptime
Today
Notification Management:::AMER Operational
90 days ago
100.0 % uptime
Today
Data Access:::AMER Operational
90 days ago
100.0 % uptime
Today
ThreatSync:::EMEA Operational
90 days ago
100.0 % uptime
Today
Event Analysis and Threat Detection:::EMEA Operational
90 days ago
100.0 % uptime
Today
Incident Persistence:::EMEA Operational
90 days ago
100.0 % uptime
Today
Event Collection:::EMEA Operational
90 days ago
100.0 % uptime
Today
Manual Remediation:::EMEA Operational
90 days ago
100.0 % uptime
Today
Automated Remediation:::EMEA Operational
90 days ago
100.0 % uptime
Today
Policy Management:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
Blocked-Sites Management:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
Audit-Record Generation:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
Notification Management:::EMEA Operational
90 days ago
100.0 % uptime
Today
Data Access:::EMEA Operational
90 days ago
100.0 % uptime
Today
ThreatSync:::APAC Operational
90 days ago
100.0 % uptime
Today
Event Analysis and Threat Detection:::APAC Operational
90 days ago
100.0 % uptime
Today
Incident Persistence:::APAC Operational
90 days ago
100.0 % uptime
Today
Event Collection:::APAC Operational
90 days ago
100.0 % uptime
Today
Manual Remediation:::APAC Operational
90 days ago
100.0 % uptime
Today
Automated Remediation:::APAC Operational
90 days ago
100.0 % uptime
Today
Policy Management:::APAC ? Operational
90 days ago
100.0 % uptime
Today
Blocked-Sites Management:::APAC ? Operational
90 days ago
100.0 % uptime
Today
Audit-Record Generation:::APAC ? Operational
90 days ago
100.0 % uptime
Today
Notification Management:::APAC Operational
90 days ago
100.0 % uptime
Today
Data Access:::APAC Operational
90 days ago
100.0 % uptime
Today
ThreatSync+:::AMER Operational
90 days ago
100.0 % uptime
Today
Ingestion:::AMER Operational
90 days ago
100.0 % uptime
Today
Analytics:::AMER Operational
90 days ago
100.0 % uptime
Today
Rule Engine:::AMER Operational
90 days ago
100.0 % uptime
Today
API Service:::AMER Operational
90 days ago
100.0 % uptime
Today
Provisioning:::AMER Operational
90 days ago
100.0 % uptime
Today
Reports:::AMER Operational
90 days ago
100.0 % uptime
Today
UI:::AMER Operational
90 days ago
100.0 % uptime
Today
ThreatSync+:::EMEA Operational
90 days ago
100.0 % uptime
Today
Ingestion:::EMEA Operational
90 days ago
100.0 % uptime
Today
Analytics:::EMEA Operational
90 days ago
100.0 % uptime
Today
Rule Engine:::EMEA Operational
90 days ago
100.0 % uptime
Today
API Service:::EMEA Operational
90 days ago
100.0 % uptime
Today
Provisioning:::EMEA Operational
90 days ago
100.0 % uptime
Today
Reports:::EMEA Operational
90 days ago
100.0 % uptime
Today
UI:::EMEA Operational
90 days ago
100.0 % uptime
Today
ThreatSync+:::APAC Operational
90 days ago
100.0 % uptime
Today
Ingestion:::APAC Operational
90 days ago
100.0 % uptime
Today
Analytics:::APAC Operational
90 days ago
100.0 % uptime
Today
Rule Engine:::APAC Operational
90 days ago
100.0 % uptime
Today
API Service:::APAC Operational
90 days ago
100.0 % uptime
Today
Provisioning:::APAC Operational
90 days ago
100.0 % uptime
Today
Reports:::APAC Operational
90 days ago
100.0 % uptime
Today
UI:::APAC Operational
90 days ago
100.0 % uptime
Today
WatchGuard Cloud Visibility:::AMER ? Operational
Log Search and Log Manager:::AMER Operational
Dashboards and Reports:::AMER Operational
WatchGuard Cloud Visibility:::EMEA ? Operational
Log Search and Log Manager:::EMEA Operational
Dashboards and Reports:::EMEA Operational
WatchGuard Cloud Visibility:::APAC ? Operational
Log Search and Log Manager:::APAC Operational
Dashboards and Reports:::APAC Operational
WatchGuard.com:::CORE Operational
Main Website:::CORE Operational
WatchGuard.com SSO (WGID):::CORE Operational
Account and User Administration:::CORE Operational
Activations:::CORE Operational
WatchGuard Business Sites:::CORE Operational
Learning Center:::CORE Operational
Partner Portal:::CORE Operational
Software Downloads:::CORE Operational
Support Center:::CORE Operational
Technical Search:::CORE Operational
Panda Endpoint Security:::GLOBE Operational
Administration:::GLOBE Operational
DNSWatch:::AMER Operational
DNS:::AMER Operational
Go Client API:::AMER Operational
DNSWatch:::EMEA Operational
DNS:::EMEA Operational
Go Client API:::EMEA Operational
DNSWatch:::APAC Operational
DNS:::APAC Operational
Go Client API:::APAC Operational
DNSWatch:::GLOBE Operational
90 days ago
100.0 % uptime
Today
Dashboard:::GLOBE Operational
90 days ago
100.0 % uptime
Today
Blackhole:::GLOBE Operational
90 days ago
100.0 % uptime
Today
Content Filtering:::GLOBE Operational
90 days ago
100.0 % uptime
Today
Firebox Registrations:::GLOBE Operational
90 days ago
100.0 % uptime
Today
Distributor Services:::GLOBE Operational
Subscription Billing:::GLOBE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Emergency Network Maintenance Nov 23, 2024 02:00-03:00 UTC
On November 23rd, 2024 from 02:00 UTC to 03:00 UTC, we will have an Emergency Network Maintenance that will affect our WatchGuard ID & Login Service (WGID).

During this maintenance period, users may experience service interruptions in WGID and the WatchGuard Cloud (WGC) WebUI when logging in, managing their account and operators, or administering WGC services. There could also be service interruptions logging in to WatchGuard.com, activating WatchGuard products, or accessing RapidDeploy.

All WGC security products, including AuthPoint Authentication, Endpoint Protection, and Visibility Log Ingestion will continue to operate normally during this time. We sincerely apologize for the inconvenience and appreciate your understanding. Please check status.watchguard.com for up-to-date information during the maintenance window.

Posted on Nov 20, 2024 - 21:20 UTC
Past Incidents
Nov 20, 2024
Resolved - Services are fully restored and this incident is resolved. Thank you for your patience.
Nov 20, 19:19 UTC
Monitoring - RapidDeploy issues have been resolved and services are back to normal operations. We'll be monitoring our systems for the next hour and make another update.
Nov 20, 19:05 UTC
Update - We are still working hard to resolve this event. Please check again in an hour for updates. Thanks for your patience.
Nov 20, 18:15 UTC
Update - We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.
Nov 20, 17:46 UTC
Update - We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.
Nov 20, 17:16 UTC
Update - We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.
Nov 20, 16:45 UTC
Update - We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.
Nov 20, 16:17 UTC
Investigating - We're investigating reports of errors on RapidDeploy service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
Nov 20, 15:49 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 17:00 UTC
Update - Our scheduled maintenance for Account and Operator Administration is being extended. We apologize for the impact this may cause and are working on concluding this work as quickly as possible.
Nov 16, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 12:00 UTC
Update - In addition to the other components affected Core Systems::Activations would also be affected during this maintenance windows.
Nov 16, 11:36 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 14:10 UTC
Scheduled - We will perform maintenance on Account and Operator Administration on November 16, 2024 at 12:00 UTC. This maintenance is expected to run for 4 hours. Account and Operator administration and WatchGuard Cloud Logins will be intermittently affected during the maintenance window. Users may encounter errors on logging in as well as performing account and operator administration calls.
Nov 11, 15:34 UTC
Nov 15, 2024
Resolved - We are no longer experiencing errors in DNSWatch service and this incident is now resolved. DNSWatch is operating normally at this time.
Nov 15, 11:52 UTC
Monitoring - Our DNSWatch service is returning to normal and we're monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.
Nov 15, 10:45 UTC
Identified - We continue to work on DNSWatch errors and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
Nov 15, 10:07 UTC
Investigating - We're investigating DNSWatch DNS resolution errors in the European region. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
Nov 15, 09:38 UTC
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024
Completed - The scheduled maintenance has been completed.
Nov 9, 19:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 18:32 UTC
Scheduled - We are extending the maintenance on Account and Operator Administration from the previous window. The maintenance is expected to last for an additional 1 hour. During this time, Account and Operator Administration, as well as WatchGuard Cloud logins, may experience disruptions. Users may encounter issues logging in or performing account and operator administration tasks.
Nov 9, 18:31 UTC
Completed - The scheduled maintenance has been completed.
Nov 9, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 16:00 UTC
Scheduled - We will perform maintenance on Account and Operator Administration on 9th November 2024 at 16:00 UTC. This maintenance is expected to run for 2 hours. Account and Operator administration and WatchGuard Cloud Logins will be intermittently affected during the maintenance window. Users may encounter errors on logging in as well as performing account and operator administration calls.
Oct 28, 10:22 UTC
Completed - The scheduled maintenance has been completed.
Nov 9, 03:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 03:30 UTC
Scheduled - On November 9th, 2024, from 03:30 UTC to 03:45 UTC we will have an Emergency Network Maintenance. During this window, you may experience up to 15 minutes of service interruption in the WGC Platform UI, WatchGuard ID logins, Rapid Deploy systems, or Activations. We sincerely apologize for the inconvenience and appreciate your understanding.
Nov 8, 22:45 UTC
Nov 8, 2024
Completed - The scheduled maintenance has been completed.
Nov 8, 18:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 18:30 UTC
Scheduled - On November 8, from 18:30 UTC to 18:45 UTC we will have an Emergency Network Maintenance. During this window, you may experience up to 15 minutes of service interruption in the WGC Platform UI, WatchGuard ID logins, Rapid Deploy systems, or Activations. We sincerely apologize for the inconvenience and appreciate your understanding.
Nov 8, 10:00 UTC
Nov 7, 2024

No incidents reported.

Nov 6, 2024
Resolved - We are no longer experiencing errors and this incident is now resolved. The service is operating normally at this time.
Nov 6, 23:00 UTC
Monitoring - We've addressed the issue and are now monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.
Nov 6, 22:00 UTC
Update - We continue to work on implementing the solution. We'll post our next update in 30 minutes, if not sooner.
Nov 6, 21:44 UTC
Update - We've identified the issue and continue to work on implementing a solution. We'll post our next update in 30 minutes, if not sooner.
Nov 6, 21:37 UTC
Identified - We've identified the issue and are now working on implementing a solution. We'll post our next update in 30 minutes, if not sooner.
Nov 6, 21:33 UTC
Investigating - We're investigating errors intermittently impacting Activations, WGID, and WGC Web UI logins in all regions.
Nov 6, 21:29 UTC