Resolved -
We are no longer experiencing alerts on the license allocation service and this incident is now resolved. The service is operating normally at this time.
May 27, 07:24 UTC
Monitoring -
The outstanding license allocation requests has finished processing. The license allocation service is returning to normal operations and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
May 27, 06:36 UTC
Update -
We continue to make progress in addressing this issue and have augmented our resources to expedite the processing of outstanding license allocation requests. Our teams currently estimate that the backlog will be cleared within the next few hours. We will provide our next update within two hours, or sooner should there be any significant developments.
May 27, 03:01 UTC
Update -
We continue to work to resolve this event, and have scaled resources to process the outstanding license allocation requests. Our teams estimate that the backlog of requests will be processed in approximately 12 hours. Thank you for your patience while we work to resolve this. Our next update will be posted by 03:00 UTC May 27th, if not sooner.
May 26, 17:27 UTC
Identified -
Our team has identified an issue with license allocations for Endpoint and are working to resolve the issue as quickly as possible. Customers may encounter the following error "Unable to get Endpoints URL". We'll post our next update in 60 minutes, if not sooner.
May 26, 16:33 UTC