Update - We continue working on a service degradation affecting Panda System Management backend services on both Windows and macOS. Our engineering teams have completed development of the fix, and the new version of Panda System Management has been deployed to our staging environment, where the validation and certification process is now underway. Until the new version is available, workarounds can be used:
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
Updates regarding the progress of the new version through certification and deployment will be posted by October 11th, 2026, 20:00 UTC, if not sooner. We apologize for the impact this issue may have had on you or your customers, and thank you for your patience as we work on a resolution
Oct 10, 2026 - 15:40 UTC
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
Updates regarding the progress of the new version through certification and deployment will be posted by October 11th, 2026, 20:00 UTC, if not sooner. We apologize for the impact this issue may have had on you or your customers, and thank you for your patience as we work on a resolution
Oct 10, 2026 - 15:40 UTC
Update - We continue working on a service degradation affecting Panda System Management backend services on both Windows and macOS. Our engineering teams have identified the issue and are currently developing the fix, which will be delivered in a new version of Panda System Management. Until the new version is available, workarounds can be used:
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
Updates regarding the progress of the new version through development, certification and deployment will be posted by Oct 10th 2026 21:00 UTC, if not sooner. We apologise for the impact this issue may have had on you or your customers and thank you for your patience while we work on the resolution.
Oct 09, 2026 - 20:43 UTC
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
Updates regarding the progress of the new version through development, certification and deployment will be posted by Oct 10th 2026 21:00 UTC, if not sooner. We apologise for the impact this issue may have had on you or your customers and thank you for your patience while we work on the resolution.
Oct 09, 2026 - 20:43 UTC
Update - We continue to work on a service degradation affecting Panda System Management backend services in both Windows and macOS environments. Our investigation remains focused on the identified issue, and we are actively validating remediation measures to restore full service functionality. We apologise for the impact this issue may have had on you or your customers. We'll post our next update by Oct 9th 2026 21:00 UTC, if not sooner.
Oct 09, 2026 - 16:52 UTC
Oct 09, 2026 - 16:52 UTC
Identified - We continue to work on a service degradation with Panda System Management backend services in both Windows and macOS environments and have identified the issue. Available workarounds are:
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
Our teams remain actively engaged and continue to investigate this issue to restore normal operations and we apologize for any impact this may have had on you or your customers. We'll post our next update in 2 hours, if not sooner.
Oct 09, 2026 - 14:57 UTC
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
Our teams remain actively engaged and continue to investigate this issue to restore normal operations and we apologize for any impact this may have had on you or your customers. We'll post our next update in 2 hours, if not sooner.
Oct 09, 2026 - 14:57 UTC
Update - We are still experiencing issues affecting Panda System Management backend services in both Windows and macOS environments. Available workarounds are:
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
We'll post our next update in 2 hours, if not sooner.
Oct 09, 2026 - 12:51 UTC
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
We'll post our next update in 2 hours, if not sooner.
Oct 09, 2026 - 12:51 UTC
Update - We continue to work on a service degradation affecting the Panda System Management backend services in both Windows and macOS environments. Available workarounds are:
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
Our teams remain actively engaged and continue to investigate this issue to restore normal operations and we apologize for any impact this may have had on you or your customers. We'll post our next update in 2 hours, if not sooner.
Oct 09, 2026 - 10:50 UTC
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
Our teams remain actively engaged and continue to investigate this issue to restore normal operations and we apologize for any impact this may have had on you or your customers. We'll post our next update in 2 hours, if not sooner.
Oct 09, 2026 - 10:50 UTC
Update - We are still investigating a service degradation affecting the Panda System Management backend services in both Windows and macOS environments. Available workarounds are:
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
Once we determine the impact and scale of these errors we'll post our next update in 2 hours, if not sooner.
Oct 09, 2026 - 08:51 UTC
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
Once we determine the impact and scale of these errors we'll post our next update in 2 hours, if not sooner.
Oct 09, 2026 - 08:51 UTC
Investigating - We are currently experiencing an issue affecting Panda System Management backend services in both Windows and macOS environments. Available workarounds are:
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
We'll post our next update in 1 hour, if not sooner.
Oct 09, 2026 - 07:50 UTC
Windows:
- Downloading the installer directly from the management console is currently unavailable.
- Workaround: Install a previously downloaded agent. The agent will automatically update to the latest available version after installation.
macOS:
-Certain endpoint management actions, including WebRemote and other remote operations, are currently unavailable for some macOS endpoints.
-Workaround: Uninstall the existing agent, download the latest agent from the console, and reinstall it. During installation, ensure that all requested permissions are granted on the endpoint.
We'll post our next update in 1 hour, if not sooner.
Oct 09, 2026 - 07:50 UTC
WatchGuard Cloud Platform:::AMER
Operational
Web UI Login:::AMER
Operational
Account Administration:::AMER
Operational
Operator Administration:::AMER
Operational
Inventory Administration:::AMER
Operational
WatchGuard Cloud Platform:::EMEA
Operational
Web UI Login:::EMEA
Operational
Account Administration:::EMEA
Operational
Operator Administration:::EMEA
Operational
Inventory Administration:::EMEA
Operational
WatchGuard Cloud Platform:::APAC
Operational
Web UI Login:::APAC
Operational
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Operational
Operator Administration:::APAC
Operational
Inventory Administration:::APAC
Operational
WatchGuard Endpoint Security:::AMER
Operational
Administration:::AMER
Operational
Console:::AMER
Operational
Protection:::AMER
Operational
WatchGuard Endpoint Security:::EMEA
Operational
Administration:::EMEA
Operational
Console:::EMEA
Operational
Protection:::EMEA
Operational
WatchGuard Endpoint Security:::APAC
Operational
Administration:::APAC
Operational
Console:::APAC
Operational
Protection:::APAC
Operational
Directory and Domain Services:::AMER
Operational
Authentication Domain Configuration:::AMER
Operational
User Management:::AMER
Operational
Group Management:::AMER
Operational
Device Management:::AMER
Operational
Server Management:::AMER
Operational
Directory Sync:::AMER
Operational
Password Security:::AMER
Operational
Directory and Domain Services:::EMEA
Operational
Authentication Domain Configuration:::EMEA
Operational
User Management:::EMEA
Operational
Group Management:::EMEA
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Device Management:::EMEA
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Server Management:::EMEA
Operational
Directory Sync:::EMEA
Operational
Password Security:::EMEA
Operational
Directory and Domain Services:::APAC
Operational
Authentication Domain Configuration:::APAC
Operational
User Management:::APAC
Operational
Group Management:::APAC
Operational
Device Management:::APAC
Operational
Server Management:::APAC
Operational
Directory Sync:::APAC
Operational
Password Security:::APAC
Operational
AuthPoint Administration:::AMER
Operational
Account Administration:::AMER
Operational
User and Token Administration:::AMER
Operational
Reporting:::AMER
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Password Vault Provisioning:::AMER
Operational
Shared Credential Management:::AMER
Operational
Dark Web Monitoring:::AMER
Operational
Gateway Administration:::AMER
Operational
AuthPoint Administration:::EMEA
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Account Administration:::EMEA
Operational
User and Token Administration:::EMEA
Operational
Reporting:::EMEA
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Password Vault Provisioning:::EMEA
Operational
Shared Credential Management:::EMEA
Operational
Dark Web Monitoring:::EMEA
Operational
Gateway Administration:::EMEA
Operational
AuthPoint Administration:::APAC
Operational
Account Administration:::APAC
Operational
User and Token Administration:::APAC
Operational
Reporting:::APAC
Operational
Password Vault Provisioning:::APAC
Operational
Shared Credential Management:::APAC
Operational
Dark Web Monitoring:::APAC
Operational
Gateway Administration:::APAC
Operational
AuthPoint Authentication:::AMER
Operational
RADIUS:::AMER
Operational
SAML:::AMER
Operational
Logon Agents:::AMER
Operational
ADFS:::AMER
Operational
RDWeb:::AMER
Operational
Firebox:::AMER
Operational
API:::AMER
Operational
Password Vault:::AMER
Operational
AuthPoint Authentication:::EMEA
Operational
RADIUS:::EMEA
Operational
SAML:::EMEA
Operational
Logon Agents:::EMEA
Operational
ADFS:::EMEA
Operational
RDWeb:::EMEA
Operational
Firebox:::EMEA
Operational
API:::EMEA
Operational
Password Vault:::EMEA
Operational
AuthPoint Authentication:::APAC
Operational
RADIUS:::APAC
Operational
SAML:::APAC
Operational
Logon Agents:::APAC
Operational
ADFS:::APAC
Operational
RDWeb:::APAC
Operational
Firebox:::APAC
Operational
API:::APAC
Operational
Password Vault:::APAC
Operational
Firebox Management in WatchGuard Cloud:::AMER
Operational
Firebox Configuration:::AMER
Operational
Firebox Live Status:::AMER
Operational
WatchGuard WebBlocker Service:::AMER
Operational
Firebox Management in WatchGuard Cloud:::EMEA
Operational
Firebox Configuration:::EMEA
Operational
Firebox Live Status:::EMEA
Operational
WatchGuard WebBlocker Service:::EMEA
Operational
Firebox Management in WatchGuard Cloud:::APAC
Operational
Firebox Configuration:::APAC
Operational
Firebox Live Status:::APAC
Operational
WatchGuard WebBlocker Service:::APAC
Operational
Access Point Management in WatchGuard Cloud:::AMER
Operational
Access Point Configuration:::AMER
Operational
Access Point Live Status:::AMER
Operational
Access Point Management in WatchGuard Cloud:::EMEA
Operational
Access Point Configuration:::EMEA
Operational
Access Point Live Status:::EMEA
Operational
Access Point Management in WatchGuard Cloud:::APAC
Operational
Access Point Configuration:::APAC
Operational
Access Point Live Status:::APAC
Operational
ThreatSync:::AMER
Operational
Event Analysis and Threat Detection:::AMER
Operational
Incident Persistence:::AMER
Operational
Event Collection:::AMER
Operational
Manual Remediation:::AMER
Operational
Automated Remediation:::AMER
Operational
Policy Management:::AMER
Operational
Blocked-Sites Management:::AMER
Operational
Audit-Record Generation:::AMER
Operational
Notification Management:::AMER
Operational
Data Access:::AMER
Operational
ThreatSync:::EMEA
Operational
Event Analysis and Threat Detection:::EMEA
Operational
Incident Persistence:::EMEA
Operational
Event Collection:::EMEA
Operational
Manual Remediation:::EMEA
Operational
Automated Remediation:::EMEA
Operational
Policy Management:::EMEA
Operational
Blocked-Sites Management:::EMEA
Operational
Audit-Record Generation:::EMEA
Operational
Notification Management:::EMEA
Operational
Data Access:::EMEA
Operational
ThreatSync:::APAC
Operational
Event Analysis and Threat Detection:::APAC
Operational
Incident Persistence:::APAC
Operational
Event Collection:::APAC
Operational
Manual Remediation:::APAC
Operational
Automated Remediation:::APAC
Operational
Policy Management:::APAC
Operational
Blocked-Sites Management:::APAC
Operational
Audit-Record Generation:::APAC
Operational
Notification Management:::APAC
Operational
Data Access:::APAC
Operational
ThreatSync+:::AMER
Operational
Ingestion:::AMER
Operational
Analytics:::AMER
Operational
Rule Engine:::AMER
Operational
API Service:::AMER
Operational
Provisioning:::AMER
Operational
Reports:::AMER
Operational
UI:::AMER
Operational
ThreatSync+:::EMEA
Operational
Ingestion:::EMEA
Operational
Analytics:::EMEA
Operational
Rule Engine:::EMEA
Operational
API Service:::EMEA
Operational
Provisioning:::EMEA
Operational
Reports:::EMEA
Operational
UI:::EMEA
Operational
ThreatSync+:::APAC
Operational
Ingestion:::APAC
Operational
Analytics:::APAC
Operational
Rule Engine:::APAC
Operational
API Service:::APAC
Operational
Provisioning:::APAC
Operational
Reports:::APAC
Operational
UI:::APAC
Operational
WatchGuard Cloud Visibility:::AMER
Operational
Log Search and Log Manager:::AMER
Operational
Dashboards and Reports:::AMER
Operational
WatchGuard Cloud Visibility:::EMEA
Operational
Log Search and Log Manager:::EMEA
Operational
Dashboards and Reports:::EMEA
Operational
WatchGuard Cloud Visibility:::APAC
Operational
Log Search and Log Manager:::APAC
Operational
Dashboards and Reports:::APAC
Operational
WatchGuard.com:::CORE
Operational
Main Website:::CORE
Operational
WatchGuard.com SSO (WGID):::CORE
Operational
Account and User Administration:::CORE
Operational
Activations:::CORE
Operational
WatchGuard Business Sites:::CORE
Operational
Learning Center:::CORE
Operational
Partner Portal:::CORE
Operational
Software Downloads:::CORE
Operational
Support Center:::CORE
Operational
Technical Search:::CORE
Operational
Panda Endpoint Security:::GLOBE
Operational
Administration:::GLOBE
Operational
Console:::GLOBE
Operational
Protection:::GLOBE
Operational
DNSWatch:::AMER
Operational
DNSWatch V1 DNS Resolvers:::AMER
Operational
DNSWatch V1 Go Client API:::AMER
Operational
WatchGuard Cloud Reporting:::AMER
Operational
WatchGuard Cloud Configuration:::AMER
Operational
WatchGuard Cloud Firebox Registrations:::AMER
Operational
WatchGuard Cloud DNS Resolvers:::AMER
Operational
DNSWatch:::EMEA
Operational
DNSWatch V1 DNS Resolvers:::EMEA
Operational
DNSWatch V1 Go Client API:::EMEA
Operational
WatchGuard Cloud Reporting:::EMEA
Operational
WatchGuard Cloud Configuration:::EMEA
Operational
WatchGuard Cloud Firebox Registrations:::EMEA
Operational
WatchGuard Cloud DNS Resolvers:::EMEA
Operational
DNSWatch:::APAC
Operational
DNSWatch V1 DNS Resolvers:::APAC
Operational
DNSWatch V1 Go Client API:::APAC
Operational
WatchGuard Cloud Reporting:::APAC
Operational
WatchGuard Cloud Configuration:::APAC
Operational
WatchGuard Cloud Firebox Registrations:::APAC
Operational
WatchGuard Cloud DNS Resolvers:::APAC
Operational
DNSWatch:::GLOBE
Operational
Dashboard:::GLOBE
Operational
Blackhole:::GLOBE
Operational
Content Filtering:::GLOBE
Operational
Firebox Registrations:::GLOBE
Operational
Distributor Services:::GLOBE
Operational
Subscription Billing:::GLOBE
Operational
Managed Services:::AMER
Operational
Customer Case Management:::AMER
Operational
Data Ingestion:::AMER
Operational
Managed Services Portal:::AMER
Operational
Managed Services:::EMEA
Operational
Customer Case Management:::EMEA
Operational
Data Ingestion:::EMEA
Operational
Managed Services Portal:::EMEA
Operational
WatchGuard Email Protection:::GLOBE
Operational
Email Protection Service:::GLOBE
Operational
Panda System Management:::GLOBE
Degraded Performance
System Management Service:::GLOBE
Degraded Performance
FireCloud Management:::AMER
Operational
Configuration:::AMER
Operational
Client Download:::AMER
Operational
Log Search:::AMER
Operational
Reports:::AMER
Operational
FireCloud Management:::EMEA
Operational
Configuration:::EMEA
Operational
Client Download:::EMEA
Operational
Log Search:::EMEA
Operational
Reports:::EMEA
Operational
FireCloud Management:::APAC
Operational
Configuration:::APAC
Operational
Client Download:::APAC
Operational
Log Search:::APAC
Operational
Reports:::APAC
Operational
FireCloud PoPs:::AMER
Operational
Authentication:::AMER
Operational
Health and Connectivity:::AMER
Operational
Security Services:::AMER
Operational
DNS:::AMER
Operational
FireCloud PoPs:::EMEA
Operational
Authentication:::EMEA
Operational
Health and Connectivity:::EMEA
Operational
Security Services:::EMEA
Operational
DNS:::EMEA
Operational
FireCloud PoPs:::APAC
Operational
Authentication:::APAC
Operational
Health and Connectivity:::APAC
Operational
Security Services:::APAC
Operational
DNS:::APAC
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.