WatchGuard Technologies Status

FeatureKey Activation Experiencing Timeouts

Monitoring - FeatureKey is functioning once again as of approximately 3:30 PM, but a root cause has not been identified. The status is being changed to "monitoring" to reflect this.
May 11, 23:55 UTC

Investigating - Customers are reporting that when they try to retrieve a key from the portal, they are experiencing issues. They are also reporting that they are unable to select a device under managed products.
May 11, 23:53 UTC

WatchGuard Cloud Platform:::AMER Operational

Web UI Login:::AMER Operational

Account Administration:::AMER Operational

Operator Administration:::AMER Operational

Inventory Administration:::AMER Operational

WatchGuard Cloud Platform:::EMEA Operational

Web UI Login:::EMEA Operational

Account Administration:::EMEA Operational

Operator Administration:::EMEA Operational

Inventory Administration:::EMEA Operational

WatchGuard Cloud Platform:::APAC Operational

Web UI Login:::APAC Operational

Account Administration:::APAC Operational

Operator Administration:::APAC Operational

Inventory Administration:::APAC Operational

AuthPoint Administration:::AMER Operational

Account Administration:::AMER Operational

User and Token Administration:::AMER Operational

Reporting:::AMER Operational

AuthPoint Administration:::EMEA Operational

Account Administration:::EMEA Operational

User and Token Administration:::EMEA Operational

Reporting:::EMEA Operational

AuthPoint Administration:::APAC Operational

Account Administration:::APAC Operational

User and Token Administration:::APAC Operational

Reporting:::APAC Operational

AuthPoint Authentication:::AMER Operational

RADIUS:::AMER Operational

SAML:::AMER Operational

Logon Agents:::AMER Operational

ADFS:::AMER Operational

RDWeb:::AMER Operational

Firebox:::AMER Operational

API:::AMER Operational

AuthPoint Authentication:::EMEA Operational

RADIUS:::EMEA Operational

SAML:::EMEA Operational

Logon Agents:::EMEA Operational

ADFS:::EMEA Operational

RDWeb:::EMEA Operational

Firebox:::EMEA Operational

API:::EMEA Operational

AuthPoint Authentication:::APAC Operational

RADIUS:::APAC Operational

SAML:::APAC Operational

Logon Agents:::APAC Operational

ADFS:::APAC Operational

RDWeb:::APAC Operational

Firebox:::APAC Operational

API:::APAC Operational

Threat Detection and Response:::AMER Operational

Scoring:::AMER Operational

Administration:::AMER Operational

Threat Detection and Response:::EMEA Operational

Scoring:::EMEA Operational

Administration:::EMEA Operational

Threat Detection and Response:::APAC Operational

Scoring:::APAC Operational

Administration:::APAC Operational

WatchGuard Cloud Visibility:::AMER Operational

Log Search and Log Manager:::AMER Operational

Dashboards and Reports:::AMER Operational

WatchGuard Cloud Visibility:::EMEA Operational

Log Search and Log Manager:::EMEA Operational

Dashboards and Reports:::EMEA Operational

WatchGuard Cloud Visibility:::APAC Operational

Log Search and Log Manager:::APAC Operational

Dashboards and Reports:::APAC Operational

WatchGuard.com:::CORE Operational

Main Website:::CORE Operational

WatchGuard.com SSO (WGID):::CORE Operational

WatchGuard Support:::CORE Operational

Support Case Portal:::CORE Operational

Technical Search:::CORE Operational

Learning Center:::CORE Operational

Panda Endpoint Security:::GLOBE Operational

Administration:::GLOBE Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 16, 2022

No incidents reported today.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

Unresolved incident: FeatureKey Activation Experiencing Timeouts.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

No incidents reported.

May 3, 2022

No incidents reported.

May 2, 2022

No incidents reported.