Get webhook notifications whenever WatchGuard Technologies creates an incident, updates an incident, resolves an incident or changes a component status.
Completed -
The scheduled maintenance has been completed.
May 22, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 15:30 UTC
Scheduled -
We will be performing maintenance on WatchGuard Cloud in our Asia-Pacific Region on 22nd May 2025 at 15:30 UTC.
The maintenance window is approximately 1 hour.
During the maintenance window, errors may be encountered when trying to create, update, or delete Scheduled Reports; existing Scheduled Reports may experience a slight delay; Scheduled Device maintenance operations, for example, Firebox upgrades from WGCloud, could be unavailable during this time. We expect these service interruptions to be less than 30 minutes.
May 14, 18:23 UTC
Resolved -
This incident has been resolved and the service is operating normally at this time. We apologize for any impact this may have had on you or your customers.
May 21, 08:31 UTC
Update -
WatchGuard Cloud Visibility Logs and Dashboards service is returning to nominal values, processing delays of 2 hours might be experienced. Our next update will be at 10:00 UTC. Thank you for your patience.
May 21, 07:36 UTC
Update -
The Firebox visibility logs ingestion service is returning to nominal values, processing delays might be experienced. We'll post our next update in 60 minutes, if not sooner. Thank you for your patience.
May 21, 06:30 UTC
Monitoring -
We have identified an issue that is causing a delay in the Firebox log ingestion. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
May 21, 05:24 UTC
Resolved -
We are no longer experiencing issues with Cloud Visibility Logs and dashboards and this incident is now resolved. The service is operating normally at this time. Thank you for your patience.
May 19, 05:59 UTC
Monitoring -
Our systems show that alerts on Cloud Visibility Logs and dashboards services are returning to normal operations and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
May 19, 05:20 UTC
Identified -
We continue to work on this event and have now identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
May 19, 05:01 UTC
Investigating -
We are currently investigating intermittent errors affecting the Visibility Dashboards. Some users may experience issues when attempting to load or access these features. Once we determine the impact and scale of these issues we'll post our next update in 30m, if not sooner.
May 19, 04:37 UTC