All Systems Operational
WatchGuard Cloud Platform:::AMER ? Operational
Web UI Login:::AMER Operational
Account Administration:::AMER Operational
Operator Administration:::AMER Operational
Inventory Administration:::AMER Operational
WatchGuard Cloud Platform:::EMEA ? Operational
Web UI Login:::EMEA Operational
Account Administration:::EMEA Operational
Operator Administration:::EMEA Operational
Inventory Administration:::EMEA Operational
WatchGuard Cloud Platform:::APAC ? Operational
Web UI Login:::APAC Operational
Account Administration:::APAC Operational
Operator Administration:::APAC Operational
Inventory Administration:::APAC Operational
AuthPoint Administration:::AMER ? Operational
Account Administration:::AMER Operational
User and Token Administration:::AMER Operational
Reporting:::AMER Operational
AuthPoint Administration:::EMEA ? Operational
Account Administration:::EMEA Operational
User and Token Administration:::EMEA Operational
Reporting:::EMEA Operational
AuthPoint Administration:::APAC ? Operational
Account Administration:::APAC Operational
User and Token Administration:::APAC Operational
Reporting:::APAC Operational
AuthPoint Authentication:::AMER ? Operational
RADIUS:::AMER Operational
SAML:::AMER Operational
Logon Agents:::AMER Operational
ADFS:::AMER Operational
RDWeb:::AMER Operational
Firebox:::AMER Operational
API:::AMER Operational
AuthPoint Authentication:::EMEA ? Operational
RADIUS:::EMEA Operational
SAML:::EMEA Operational
Logon Agents:::EMEA Operational
ADFS:::EMEA Operational
RDWeb:::EMEA Operational
Firebox:::EMEA Operational
API:::EMEA Operational
AuthPoint Authentication:::APAC ? Operational
RADIUS:::APAC Operational
SAML:::APAC Operational
Logon Agents:::APAC Operational
ADFS:::APAC Operational
RDWeb:::APAC Operational
Firebox:::APAC Operational
API:::APAC Operational
Firebox Management in WatchGuard Cloud:::AMER Operational
90 days ago
100.0 % uptime
Today
Firebox Configuration:::AMER ? Operational
90 days ago
100.0 % uptime
Today
Firebox Management in WatchGuard Cloud:::EMEA Operational
90 days ago
100.0 % uptime
Today
Firebox Configuration:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
Firebox Management in WatchGuard Cloud:::APAC Operational
90 days ago
100.0 % uptime
Today
Firebox Configuration:::APAC ? Operational
90 days ago
100.0 % uptime
Today
Access Point Management in WatchGuard Cloud:::AMER Operational
90 days ago
100.0 % uptime
Today
Access Point Configuration:::AMER ? Operational
90 days ago
100.0 % uptime
Today
Access Point Management in WatchGuard Cloud:::EMEA Operational
90 days ago
100.0 % uptime
Today
Access Point Configuration:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
Access Point Management in WatchGuard Cloud:::APAC Operational
90 days ago
100.0 % uptime
Today
Access Point Configuration:::APAC ? Operational
90 days ago
100.0 % uptime
Today
ThreatSync:::AMER Operational
90 days ago
100.0 % uptime
Today
Incident Generation:::AMER Operational
90 days ago
100.0 % uptime
Today
Incident Persistence:::AMER Operational
90 days ago
100.0 % uptime
Today
Event Collection:::AMER Operational
90 days ago
100.0 % uptime
Today
Manual Remediation Action:::AMER Operational
90 days ago
100.0 % uptime
Today
Automated Remediation Action:::AMER Operational
90 days ago
100.0 % uptime
Today
Policy Management:::AMER ? Operational
90 days ago
100.0 % uptime
Today
Blocked Sites Management:::AMER ? Operational
90 days ago
100.0 % uptime
Today
Audit Record Generation:::AMER ? Operational
90 days ago
100.0 % uptime
Today
ThreatSync:::EMEA Operational
90 days ago
100.0 % uptime
Today
Incident Generation:::EMEA Operational
90 days ago
100.0 % uptime
Today
Incident Persistence:::EMEA Operational
90 days ago
100.0 % uptime
Today
Event Collection:::EMEA Operational
90 days ago
100.0 % uptime
Today
Manual Remediation Action:::EMEA Operational
90 days ago
100.0 % uptime
Today
Automated Remediation Action:::EMEA Operational
90 days ago
100.0 % uptime
Today
Policy Management:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
Blocked Sites Management:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
Audit Record Generation:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
ThreatSync:::APAC Operational
90 days ago
100.0 % uptime
Today
Incident Generation:::APAC Operational
90 days ago
100.0 % uptime
Today
Incident Persistence:::APAC Operational
90 days ago
100.0 % uptime
Today
Event Collection:::APAC Operational
90 days ago
100.0 % uptime
Today
Manual Remediation Action:::APAC Operational
90 days ago
100.0 % uptime
Today
Automated Remediation Action:::APAC Operational
90 days ago
100.0 % uptime
Today
Policy Management:::APAC ? Operational
90 days ago
100.0 % uptime
Today
Blocked Sites Management:::APAC ? Operational
90 days ago
100.0 % uptime
Today
Audit Record Generation:::APAC ? Operational
90 days ago
100.0 % uptime
Today
Threat Detection and Response:::AMER Operational
Scoring:::AMER Operational
Administration:::AMER Operational
Threat Detection and Response:::EMEA Operational
Scoring:::EMEA Operational
Administration:::EMEA Operational
Threat Detection and Response:::APAC Operational
Scoring:::APAC Operational
Administration:::APAC Operational
WatchGuard Cloud Visibility:::AMER ? Operational
Log Search and Log Manager:::AMER Operational
Dashboards and Reports:::AMER Operational
WatchGuard Cloud Visibility:::EMEA ? Operational
Log Search and Log Manager:::EMEA Operational
Dashboards and Reports:::EMEA Operational
WatchGuard Cloud Visibility:::APAC ? Operational
Log Search and Log Manager:::APAC Operational
Dashboards and Reports:::APAC Operational
WatchGuard.com:::CORE Operational
Main Website:::CORE Operational
WatchGuard.com SSO (WGID):::CORE Operational
WatchGuard Support:::CORE Operational
Support Case Portal:::CORE Operational
Technical Search:::CORE Operational
Learning Center:::CORE Operational
Panda Endpoint Security:::GLOBE Operational
Administration:::GLOBE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 26, 2023

No incidents reported today.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023
Postmortem - Read details
Mar 21, 21:24 UTC
Resolved - Our systems show WGC Web UI Logins have returning to normal. This issue is now resolved. We apologies for any impact this event may have caused you.
Mar 20, 19:17 UTC
Update - We have identified the issue and mitigated impact. Our systems show WGC Web UI Logins are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30min, if not sooner.
Mar 20, 18:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 18:54 UTC
Update - We are continuing to investigate this issue.
Mar 20, 18:53 UTC
Update - We are continuing to investigate this issue.
Mar 20, 18:36 UTC
Investigating - We are currently experiencing issues with customers logging into the America's region of our WatchGuard cloud management UI. We apologize for the inconvenience and are currently researching the issue. A team has assembled and an updated will be posted as soon as we have more information.
Mar 20, 18:32 UTC
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Resolved - Restoration of Firebox incidents has been completed. This issue is now resolved. We apologize for the impact this event has caused and thank you for your patience.
Mar 17, 05:30 UTC
Update - Restoration of Firebox incidents continues, we will post our next update by March 17 18:00 UTC.
Mar 16, 22:48 UTC
Update - Firebox incident restoration is still in progress. We will post our next update by March 16 23:00 UTC.
Mar 16, 17:57 UTC
Update - We are still working hard to restore Firebox incidents. The estimated time to completion is several hours. Thank you for your patience. We will post our next update by March 16th 18:00 UTC.
Mar 16, 12:40 UTC
Update - We are still working hard to restore Firebox incidents. The estimated time to completion is in approximately 11 hours. Thank you for your patience. We will post our next update by March 16th 12:00 UTC.
Mar 16, 01:41 UTC
Update - The restoration of Firebox incidents continues. We will post our next update by 02:00 UTC.
Mar 15, 22:59 UTC
Update - The restoration of previous incidents from Endpoint has been completed. The restoration of Firebox incidents is still underway. We will post our next update by 23:00 UTC.
Mar 15, 19:52 UTC
Update - Work is continuing to re-generate incident notifications for Firebox and Endpoint from March 09 2023 at 23:31 UTC to March 13 2023 at 21:59 UTC. We apologize for the impact this event has caused. We'll post our next update by March 15th 20:00 UTC. Thank you for your continued patience.
Mar 15, 16:00 UTC
Update - Work is continuing to re-generate incident notifications for Firebox and Endpoint from March 09 2023 at 23:31 UTC to March 13 2023 at 21:59 UTC. We apologize for the impact this event has caused. We'll post our next update by March 15th 16:00 UTC. Thank you for your continued patience.
Mar 15, 10:18 UTC
Update - Work is continuing to re-generate incident notifications for Firebox and Endpoint from March 09 2023 at 23:31 UTC to March 13 2023 at 21:59 UTC. We apologize for the impact this event has caused. We'll post our next update by March 15th 10:00 UTC. Thank you for your continued patience.
Mar 14, 22:09 UTC
Update - The restoration of previous incidents is still underway. We thank you for your continued patience, our next update will be at 22:00 UTC.
Mar 14, 17:44 UTC
Update - We are still working hard to restore previous incidents. The next update regarding this process will be available at 18:00 UTC. Thank you for your patience.
Mar 14, 12:41 UTC
Update - The reporting of new incidents is functioning normally. We continue to work to restore previous incidents. The next update regarding the backfill process will be available at 13:00 UTC. Thank you for your continued patience.
Mar 14, 01:58 UTC
Monitoring - Our systems show that new incident reporting has returned to normal. We are working to restore previous incidents. Please check back at 02:00 UTC for updates. Thank you for your patience.
Mar 13, 23:48 UTC
Update - We've identified an issue in the Incident Generation service that affects the ability to analyze and correlate events in order to generate incidents starting from March 10 onwards and are working to restore normal operations. We'll post our next update in 60 minutes, if not sooner.
Mar 13, 22:54 UTC
Identified - We've identified an issue in incident reporting and are working to restore normal operations. We'll post our next update in 60 minutes, if not sooner.
Mar 13, 22:07 UTC
Mar 16, 2023
Mar 15, 2023
Mar 14, 2023
Mar 13, 2023
Mar 12, 2023
Resolved - We are no longer experiencing delays of Threat Detection automated remediation actions and this incident is now resolved. The service is operating normally at this time.
Mar 12, 21:58 UTC
Monitoring - Our systems show Threat Detection automated remediation actions are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.
Mar 12, 21:02 UTC
Update - We are still working hard to resolve this event. We'll post our next update in 60 minutes, if not sooner. Thanks for your patience.
Mar 12, 20:03 UTC
Identified - We continue to work on delayed Threat Detection automated remediation actions and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
Mar 12, 19:05 UTC
Update - The investigation into delayed Threat Detection automated remediation actions is continuing. We'll post our next update in 60 minutes, if not sooner.
Mar 12, 18:10 UTC
Update - We continue to investigate delayed Threat Detection automated remediation actions. We'll post our next update in 30 minutes, if not sooner.
Mar 12, 17:41 UTC
Investigating - We're investigating reports of delayed Threat Detection automated remediation actions. Once we determine the impact and scale of these delayed actions we'll post our next update in 30 minutes, if not sooner
Mar 12, 17:16 UTC