2026-10-07 - GLOBAL - Issues with new products activations

Incident Report for WatchGuard Technologies

Resolved

We are no longer experiencing issues with new product activations and this incident is now resolved. The services are operating normally at this time. We apologize for any inconveniences this event may have caused to you or your customers.
Posted Oct 07, 2026 - 10:41 UTC

Monitoring

A fix has been implemented and we're no longer experiencing issues with new product activations. We will continue monitoring to ensure system stability. We will post our next update in 30 minutes, if not sooner.
Posted Oct 07, 2026 - 10:11 UTC

Identified

We continue to work on a service degradation with new product activations and have identified the issue. Our teams are working to restore normal operations. We'll post our next update in 30 minutes, if not sooner.
Posted Oct 07, 2026 - 10:02 UTC

Investigating

We're investigating reports of issues with new product activations. We'll post our next update in 30m, if not sooner.
Posted Oct 07, 2026 - 09:58 UTC
This incident affected: WatchGuard.com:::CORE (Activations:::CORE).