Get webhook notifications whenever WatchGuard Technologies creates an incident, updates an incident, resolves an incident or changes a component status.
We have successfully processed all the events not showing in the Endpoint consoles and this event is now resolved. All services are operating normally at this time. We sincerely apologize for any inconvenience this incident may have caused to you or your customers.
Posted Dec 01, 2025 - 08:41 UTC
Update
A fix has been implemented, and our systems are recovering at a steady pace. Full restoration will take some time. We’ll provide another update as soon as new information becomes available. Thank you for your continued patience and understanding!
Posted Nov 26, 2025 - 14:44 UTC
Update
A fix has been implemented, and the pending events have started arriving all at once, creating a temporary surge effect. It will take time for the system to fully recover. We’ll post our next update if we have any new information. Thank you for your continued patience!
Posted Nov 25, 2025 - 20:53 UTC
Update
We are still working hard to resolve this event. We'll post our next update in 2 hours, if not sooner. Thanks for your patience.
Posted Nov 25, 2025 - 20:10 UTC
Update
We are continuing to work hard to resolve this event and are still seeing reports of events not appearing in Endpoint consoles. Our teams are actively addressing the issue to restore normal operations. We'll post our next update in 2 hours, if not sooner.
Posted Nov 25, 2025 - 18:02 UTC
Identified
We continue to work on reports of events not shown in Endpoint consoles and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1h, if not sooner.
Posted Nov 25, 2025 - 17:00 UTC
Update
We continue to work on reports of events not shown in Endpoint consoles. The issue is still under investigation, we apologize for the inconveniences and any impact this may have had on you or your customers. We'll post our next update in 1h, if not sooner.
Posted Nov 25, 2025 - 16:44 UTC
Update
We continue to work on reports of events not shown in Endpoint consoles. The issue is still under investigation, we apologize for the inconveniences and any impact this may have had on you or your customers. We'll post our next update in 1h, if not sooner.
Posted Nov 25, 2025 - 16:04 UTC
Investigating
We are currently investigating reports of events not shown in Endpoint consoles. Our team is working to identify the impact and scale of the issue. We’ll provide the next update in 30m if not or sooner.