2025-01-07 - GLOBAL - Issues with New Product Activations

Incident Report for WatchGuard Technologies

Resolved

This incident is now resolved.
Posted Jan 07, 2025 - 19:28 UTC

Monitoring

We are no longer experiencing issues. We will continue monitoring to ensure system stability. We will post our next update in 30 minutes, if not sooner.
Posted Jan 07, 2025 - 19:03 UTC

Investigating

We're investigating reports of issues with new product activations showing in WatchGuard Cloud. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 2 hours, if not sooner.
Posted Jan 07, 2025 - 18:01 UTC
This incident affected: WatchGuard.com:::CORE (Activations:::CORE).