2026-07-24 - AMER - Issue with Firebox Management and DNS Services

Incident Report for WatchGuard Technologies

Resolved

We are no longer experiencing alerts on Firebox and DNS services and this incident is now resolved. The service is operating normally at this time.
Posted Jul 24, 2026 - 15:01 UTC

Monitoring

Between 11:07 UTC and 12:14 UTC, we identified and resolved an issue that impacted a subset of Firebox and DNS services in the AMER region, including Firebox Configuration, Firebox Live Status, and DNS services.

The service is operating normally at this time and we are monitoring to ensure system stability. We apologize for the impact this may have had on you or your customers. Our next update will be posted in 60 minutes, if not sooner.
Posted Jul 24, 2026 - 13:58 UTC
This incident affected: Firebox Management in WatchGuard Cloud:::AMER (Firebox Configuration:::AMER, Firebox Live Status:::AMER) and DNSWatch:::AMER (WatchGuard Cloud DNS Resolvers:::AMER).