2026-02-03 - EMEA - Issues with token activation and management on Authpoint

Incident Report for WatchGuard Technologies

Resolved

We are no longer experiencing alerts on token activation service and this incident is now resolved. The service is operating normally at this time.
Posted Feb 03, 2026 - 11:44 UTC

Monitoring

Our systems show alerts on token activation service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
Posted Feb 03, 2026 - 11:22 UTC

Identified

We are working on alerts on token activation service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
Posted Feb 03, 2026 - 10:42 UTC
This incident affected: AuthPoint Administration:::EMEA (User and Token Administration:::EMEA).