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We are no longer experiencing errors while enabling managed access in WatchGuard Cloud. This incident is now resolved. The system is operating normally at this time.
Posted Jun 19, 2026 - 18:04 UTC
Monitoring
A fix has been deployed to address the issue affecting the administration of managed access in WatchGuard Cloud when trying to enable support access. We are monitoring to ensure system stability. We'll post our next update in 30 minutes if not sooner.
Posted Jun 19, 2026 - 17:35 UTC
Update
We are still working hard to resolve this event. Please check back at 18:00 UTC for updates. Thanks for your patience.
Posted Jun 19, 2026 - 14:56 UTC
Update
We continue to work on resolving the event affecting administration managed access in WatchGuard Cloud. Our team is working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour If not sooner.
Posted Jun 19, 2026 - 13:52 UTC
Identified
We have identified an issue affecting administration managed access in WatchGuard Cloud when some users try to enable support access. The team is already working on a fix, we will post our next update in 1 hour or earlier.
Posted Jun 19, 2026 - 12:50 UTC
This incident affected: WatchGuard Cloud Platform:::AMER (Account Administration:::AMER), WatchGuard Cloud Platform:::EMEA (Account Administration:::EMEA), and WatchGuard Cloud Platform:::APAC (Account Administration:::APAC).