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We are no longer experiencing unexpected validation errors when adding or updating WatchGuard Cloud Operators, and this incident is now resolved. Operator management in WatchGuard Cloud is operating normally at this time.
We apologize for any impact this may have had on you or your customers.
Posted Oct 16, 2026 - 21:23 UTC
Update
We are continuing to investigate this issue. Attempting to add or modify a WatchGuard Cloud operator will result in an unexpected "Must select at least one account group" error. We'll post our next update in 30 minutes, if not sooner.
Posted Oct 16, 2026 - 20:40 UTC
Investigating
We're investigating unexpected validation errors when attempting to add new WatchGuard Cloud Operators or update existing WatchGuard Cloud Operators. Once we determine the impact and scale of this issue. We'll post our next update in 30 minutes, if not sooner.
Posted Oct 16, 2026 - 19:59 UTC
This incident affected: WatchGuard Cloud Platform:::AMER (Operator Administration:::AMER), WatchGuard Cloud Platform:::EMEA (Operator Administration:::EMEA), and WatchGuard Cloud Platform:::APAC (Operator Administration:::APAC).