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This incident has been resolved and the service is operating normally at this time. We apologize for any impact this may have had on you or your customers.
Posted Dec 05, 2024 - 20:05 UTC
Monitoring
A fix has been implemented for the intermittent errors affecting the Visibility Dashboard and Reports. We are actively monitoring the system to ensure stability. We'll post our next update in 30 minutes, if not sooner. Thank you for your patience.
Posted Dec 05, 2024 - 19:36 UTC
Investigating
We are currently investigating intermittent errors affecting the Visibility Dashboard and Reports. Some users may experience issues when attempting to load or access these features. Once we determine the impact and scale of these issues we'll post our next update in 1 hour, if not sooner.
Posted Dec 05, 2024 - 19:14 UTC
This incident affected: WatchGuard Cloud Visibility:::AMER (Dashboards and Reports:::AMER).