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We are no longer experiencing errors when viewing firmware upgrade details and this event is now resolved. The system is operating normally at this time.
Posted Jul 06, 2026 - 19:00 UTC
Monitoring
Our systems show errors when viewing firmware upgrade details are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
Posted Jul 06, 2026 - 18:31 UTC
Identified
We continue to work on errors when viewing firmware upgrade details and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
Posted Jul 06, 2026 - 18:04 UTC
Update
We continue to investigate errors when viewing firmware upgrade details and will post our next update in 30 minutes if not sooner.
Posted Jul 06, 2026 - 17:41 UTC
Investigating
We're investigating errors when viewing firmware upgrade details. Once we determine the impact and scale of these errors, we'll post our next update in 30 minutes, if not sooner.
Posted Jul 06, 2026 - 17:12 UTC
This incident affected: Firebox Management in WatchGuard Cloud:::AMER (Firebox Configuration:::AMER), Firebox Management in WatchGuard Cloud:::EMEA (Firebox Configuration:::EMEA), and Firebox Management in WatchGuard Cloud:::APAC (Firebox Configuration:::APAC).