WGC/WES Maintenance - EMEA Region

Scheduled Maintenance Report for WatchGuard Technologies

Completed

The scheduled maintenance has been completed.
Posted Jul 17, 2025 - 20:15 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 17, 2025 - 20:00 UTC

Scheduled

On 17 Jul 2025, starting at 20:00 UTC, WatchGuard will be performing maintenance that could affect several of our systems for a brief period of time.


The maintenance window is approximately 15 minutes.


During this maintenance window the following services / features will not be available:


  • WatchGuard Endpoint Security products (WES) UIs will not be accessible in WatchGuard Cloud, including the Endpoint Manager

  • Ability to download FireCloud, ThreatSync+ and AdSync agents and view status

  • Migrations of Panda accounts to WES






Additionally, there will be delays in:


  • Accounts provisioning for WES, FireCloud and ThreatSync+

  • Allocation of WES licenses in WatchGuard Cloud and view of licenses in use

  • Aether related information in ThreatSync

  • Changes in groups and accounts in WatchGuard Endpoint Manager

Posted Jul 07, 2025 - 13:14 UTC
This scheduled maintenance affected: WatchGuard Endpoint Security:::EMEA (Administration:::EMEA, Console:::EMEA), WatchGuard Cloud Platform:::EMEA (Account Administration:::EMEA, Operator Administration:::EMEA), ThreatSync:::EMEA (Manual Remediation:::EMEA, Automated Remediation:::EMEA), WatchGuard.com:::CORE (Activations:::CORE), and ThreatSync+:::EMEA (Provisioning:::EMEA, Reports:::EMEA, UI:::EMEA).