2025-10-30 - GLOBAL - Cytomic and Aether Console not available

Incident Report for WatchGuard Technologies

Resolved

This incident has been resolved. Cytomic and Aether are operating normally at this time. We apologize for any impact this may have had on you or your customers.
Posted Oct 30, 2025 - 11:59 UTC

Monitoring

Our systems are returning to normal operations. We will be monitoring to ensure the system's stability. We'll post our next update in 30 minutes, if not sooner.
Posted Oct 30, 2025 - 11:31 UTC

Identified

The team has identified the issue affecting Cytomic and Aether, The team is working to mitigate the issue and the system has already start to show signs of recovery, 4xx errors can still be experienced by users. We will post our next update in 30 minutes or less.
Posted Oct 30, 2025 - 11:17 UTC

Investigating

We are investigating an issue affecting Cytomic and Aether console, users are experiencing 4xx errors when loading. We will post our next update in 30m or less.
Posted Oct 30, 2025 - 10:46 UTC
This incident affected: Panda Endpoint Security:::GLOBE (Console:::GLOBE).