2025-08-07 - EMEA - Issues with Inventory Administration

Incident Report for WatchGuard Technologies

Resolved

This incident has been resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.
Posted Aug 08, 2025 - 13:29 UTC

Monitoring

Our Inventory Administration service is returning to normal operations after the mitigation measures taken by the team. We're now monitoring to ensure system stability. We'll post our next update in 30minutes, if not sooner.
Posted Aug 07, 2025 - 15:50 UTC

Identified

We have identified the issues on Inventory administration in the EMEA region. Our team is working on mitigating actions. We apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner.
Posted Aug 07, 2025 - 15:23 UTC

Update

Our teams continue investigating issues on Inventory administration. We apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner.
Posted Aug 07, 2025 - 14:22 UTC

Update

We're still investigating the issues in Inventory administration. We apologize for the impact this event has caused. We'll post our next update in 30min, if not sooner.
Posted Aug 07, 2025 - 13:50 UTC

Investigating

We're investigating issues on Inventory administration. Once we determine the impact and scale of these potential issues, we'll post our next update in 30 minutes, if not sooner.
Posted Aug 07, 2025 - 13:09 UTC
This incident affected: WatchGuard Cloud Platform:::EMEA (Inventory Administration:::EMEA).