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We are no longer experiencing alerts on Activations service and this incident is now resolved. The service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.
Posted Feb 11, 2026 - 09:08 UTC
Monitoring
The team has implemented a fix and activation systems is returning to normal. We apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
Posted Feb 11, 2026 - 08:37 UTC
Identified
Our team is working hard on the activation issues and have identified the issue. Some customers are getting a message of unexpected error when they try to activate products.
Posted Feb 11, 2026 - 08:27 UTC
Investigating
We're currently experiencing failures in our activation system. Once we determine the impact and scale of these potential issues we'll post our next update in 30m, if not sooner. Thanks for your patience.
Posted Feb 11, 2026 - 07:42 UTC
This incident affected: WatchGuard.com:::CORE (Activations:::CORE).