2024-12-05 - EMEA - ThreatSync+NDR UI and API call issues

Incident Report for WatchGuard Technologies

Resolved

We are no longer experiencing issues and this incident is now resolved. The service is operating normally at this time. We apologize for the impact this event has caused.

Posted Dec 05, 2024 - 12:43 UTC

Monitoring

Our ThreatSync+NDR UI and API call service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

Posted Dec 05, 2024 - 12:06 UTC

Investigating

We're investigating reports on ThreatSync+NDR UI and API call issues. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.

Posted Dec 05, 2024 - 11:48 UTC

This incident affected: ThreatSync+:::EMEA (API Service:::EMEA, UI:::EMEA).