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We continue to monitor the recovery process. The next update will be shared on October 24th at 12:30UTC, or earlier if warranted. Thank you for your continued patience. Thank you for your patience.
Posted Oct 24, 2026 - 06:53 UTC
Update
We are continuing to actively work on resolving the incident persistence issue, and recovery efforts remain ongoing. We are closely monitoring the situation and working toward full recovery. We will post our next update on October 24 at 6:30 UTC, if not sooner. Thank you for your continued patience and understanding.
Posted Oct 24, 2026 - 02:46 UTC
Update
We are continuing to actively work on the incident persistence issue, and recovery efforts are ongoing. We are closely monitoring progress and working to restore normal operation. We will provide our next update in 4 hours, if not sooner. Thank you for your continued patience.
Posted Oct 23, 2026 - 22:46 UTC
Update
A fix has been implemented and we are monitoring recovery to ensure incident persistence returns to normal. We will provide our next update in 2 hours, if not sooner. Thank you for your patience.
Posted Oct 23, 2026 - 21:06 UTC
Update
We are continuing to work on resolving the delays affecting incident persistence. We will provide our next update in 2 hours, if not sooner. Thank you for your patience.
Posted Oct 23, 2026 - 19:25 UTC
Identified
We have identified the cause of the delays affecting incident persistence and are working to mitigate the issue. Incident data may be delayed in appearing in the UI. We will provide our next update in 60 minutes, or sooner. We apologize for any impact this may have had on you or your customers.
Posted Oct 23, 2026 - 18:19 UTC
Investigating
We are investigating delays in incident persistence. Once we determine the impact and scale of these we'll post our next update in 60 minutes, if not sooner.
Posted Oct 23, 2026 - 17:03 UTC
This incident affects: ThreatSync:::EMEA (Incident Persistence:::EMEA).