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We are no longer experiencing alerts on Account and Operator administration services and this incident is now resolved. The services are operating normally at this time.
Posted Aug 27, 2025 - 06:36 UTC
Monitoring
Our systems show alerts on Account and Operator administration services are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
Posted Aug 27, 2025 - 06:24 UTC
Identified
We continue to work on alerts on Account and Operator administration services and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
Posted Aug 27, 2025 - 06:14 UTC
Investigating
We're investigating alerts on Account and Operator administration services. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
Posted Aug 27, 2025 - 05:52 UTC
This incident affected: WatchGuard Cloud Platform:::EMEA (Account Administration:::EMEA, Operator Administration:::EMEA).