Get webhook notifications whenever WatchGuard Technologies creates an incident, updates an incident, resolves an incident or changes a component status.
We are still working hard to implement a permanent fix for the issue affecting the Visibility Dashboards and Reports service and prevent it from recurring. Our teams remain focused on resolving the issue and ensuring continued service stability. We appreciate your continued patience and understanding. We'll post our next update in 2 hours, if not sooner.
Posted Nov 13, 2026 - 23:19 UTC
Update
Our teams continue to work on a permanent fix to prevent the issue affecting the Visibility Dashboards and Reports service from recurring. We remain focused on resolving the issue and ensuring continued service stability. We appreciate your continued patience and understanding. We'll post our next update in 2 hours, if not sooner.
Posted Nov 13, 2026 - 21:15 UTC
Update
We continue to work on implementing a permanent fix to prevent the issue affecting the Visibility Dashboards and Reports service from recurring. The service remains under monitoring to ensure continued stability. We'll post our next update in 2 hours, if not sooner. Thank you for your continued patience and understanding.
Posted Nov 13, 2026 - 19:08 UTC
Update
Our systems indicate that error rates are returning to normal, and customers should begin to see improvements when accessing dashboards, reports, and device status pages. We are continuing to monitor the service to ensure stability and are working on a permanent fix to prevent recurrence. We apologize for any impact this may have had on you or your customers and appreciate your patience. We'll post our next update in 1 hour, if not sooner.
Posted Nov 13, 2026 - 18:05 UTC
Update
We continue to work on resolving the issue affecting the Visibility Dashboards and Reports service. Customers may experience unexpected errors when viewing dashboards, reports, or device status pages. Our teams are actively working to restore normal operations and we apologize for the impact this issue has caused. We'll post our next update in 1 hour, if not sooner.
Posted Nov 13, 2026 - 17:02 UTC
Identified
We have identified an issue affecting the Visibility Dashboards and Reports component and are actively working on mitigation measures. Customers may experience issues accessing dashboards and reports. We will provide our next update in 1 hour, or sooner if significant progress is made.
Posted Nov 13, 2026 - 15:57 UTC
This incident affects: WatchGuard Cloud Visibility:::EMEA (Dashboards and Reports:::EMEA).