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This incident has been resolved and the service is operating normally at this time. The issue was caused by problems within our third-party infrastructure provider. Again, we apologize for any impact this may have had on you or your customers.
Posted Apr 09, 2025 - 01:02 UTC
Monitoring
We are no longer experiencing issues with new product activations in WatchGuard Cloud, we continue monitoring the performance of the Activation services. We remain engaged and continue to investigate this issue. We'll post our next update in 1 hour, if not sooner.
Posted Apr 09, 2025 - 00:20 UTC
Investigating
We're investigating issues with new product activations showing in WatchGuard Cloud. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 2 hours, if not sooner.
Posted Apr 08, 2025 - 23:35 UTC
This incident affected: WatchGuard.com:::CORE (Account and User Administration:::CORE, Activations:::CORE).