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This incident has been resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.
Posted Jul 25, 2025 - 16:54 UTC
Investigating
We are currently experiencing delays generating incidents in ThreatSync in the AMER region. Incidents are being generated but there is a delay writing them to the database. This affects the display of incidents in the ThreatSync user interface and when the policy is applied. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 4 hours, if not sooner.
Posted Jul 25, 2025 - 13:40 UTC
This incident affected: ThreatSync:::AMER (Incident Persistence:::AMER).