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We are no longer experiencing errors logging into our Partner Portal and this event is now resolved. The service is operating normally at this time. We apologize for the impact this event has caused.
Posted Aug 17, 2026 - 16:36 UTC
Monitoring
Our systems show that errors logging into our Partner Portal are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
Posted Aug 17, 2026 - 16:09 UTC
Identified
We continue to work on errors when logging into our Partner Portal and have identified the issue to be related to dormant partner accounts. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
Posted Aug 17, 2026 - 15:21 UTC
Investigating
We're investigating errors logging into our Partner Portal. Once we determine the impact and scale of these errors, we'll post our next update in 30 minutes, if not sooner.
Posted Aug 17, 2026 - 15:09 UTC
This incident affected: WatchGuard Business Sites:::CORE (Partner Portal:::CORE).