AuthPoint Authentication Services Maintenance - AMER Region

Scheduled Maintenance Report for WatchGuard Technologies

Completed

The scheduled maintenance has been completed.

Posted Apr 04, 2025 - 12:00 UTC

Update

There were reports that between 18:00 UTC and 18:40 UTC, user account logins with MFA enabled were unstable on the WatchGuard Cloud portal. This is now mitigated and login to the WatchGuard Cloud portal is operating normally.

Posted Apr 03, 2025 - 19:18 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 03, 2025 - 12:00 UTC

Scheduled

We will perform maintenance in the AuthPoint production AMER region on 3 April 2025 at 12:00 UTC.

The maintenance window will last for 24 hours.

Impact: During the maintenance window, some authentications may temporarily fail. If this happens, please re-try the authentication.

Posted Mar 26, 2025 - 08:22 UTC

This scheduled maintenance affected: AuthPoint Authentication:::AMER (RADIUS:::AMER, SAML:::AMER, Logon Agents:::AMER, ADFS:::AMER, RDWeb:::AMER, Firebox:::AMER, API:::AMER) and WatchGuard.com:::CORE (WatchGuard.com SSO (WGID):::CORE).