2026-01-06 - GLOBAL- WatchGuard Cloud Operator Administration Issues

Incident Report for WatchGuard Technologies

Resolved

We are no longer experiencing problems on WatchGuard Cloud Operator Administration service and this incident is now resolved. The service system is operating normally at this time.
Posted Jan 06, 2026 - 08:48 UTC

Monitoring

Our WatchGuard Cloud Operator Administration service is returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
Posted Jan 06, 2026 - 08:16 UTC

Update

Our team continue to work on restoring normal operations in Watchguard Cloud Operator Administration service. We apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
Posted Jan 06, 2026 - 07:47 UTC

Identified

We have identified the issue in WatchGuard Cloud Operator Administration service. Our teams are working to fix a configuration issue and restore normal operations. We apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
Posted Jan 06, 2026 - 07:00 UTC

Investigating

We're investigating alerts on Watchguard Cloud Operator Administration service. Once we determine the impact and scale of these errors we'll post our next update in 60 minutes, if not sooner.
Posted Jan 06, 2026 - 06:32 UTC
This incident affected: WatchGuard Cloud Platform:::AMER (Operator Administration:::AMER), WatchGuard Cloud Platform:::EMEA (Operator Administration:::EMEA), and WatchGuard Cloud Platform:::APAC (Operator Administration:::APAC).