2026-09-01 - AMER - FireCloud PoP issue

Incident Report for WatchGuard Technologies

Resolved

On September 1, 2026, at 16:41 UTC, some customers began experiencing connectivity issues due to a problem affecting the Mexico/Central Point of Presence (PoP). Our engineering team worked to restore service, and the PoP returned to normal operation on September 2, 2026, at 11:44 UTC. We apologize for any impact this incident may have caused you or your customers. This issue affected connectivity through the Mexico/Central PoP only.

Posted Sep 01, 2026 - 16:41 UTC