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This incident has been resolved and the service is operating normally at this time. We apologize for any impact this may have had on you or your customers.
Posted May 21, 2025 - 08:31 UTC
Update
WatchGuard Cloud Visibility Logs and Dashboards service is returning to nominal values, processing delays of 2 hours might be experienced. Our next update will be at 10:00 UTC. Thank you for your patience.
Posted May 21, 2025 - 07:36 UTC
Update
The Firebox visibility logs ingestion service is returning to nominal values, processing delays might be experienced. We'll post our next update in 60 minutes, if not sooner. Thank you for your patience.
Posted May 21, 2025 - 06:30 UTC
Monitoring
We have identified an issue that is causing a delay in the Firebox log ingestion. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
Posted May 21, 2025 - 05:24 UTC
This incident affected: WatchGuard Cloud Visibility:::EMEA (Log Search and Log Manager:::EMEA, Dashboards and Reports:::EMEA).