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Our systems show that WatchGuard Cloud Visibility and Reports have returned to normal and this incident is now resolved.
Posted Nov 12, 2026 - 23:20 UTC
Update
Our systems show that WatchGuard Cloud Visibility and Reports are returning to normal and have processed most of their backlog. We are monitoring the system to ensure stability. We apologize for any impact this may have had on you or your customers.
We'll post our next update in 2 hours, if not sooner.
Posted Nov 12, 2026 - 22:37 UTC
Monitoring
The WatchGuard Cloud Visibility maintenance is complete. We are monitoring the system to ensure stability. Firebox dashboards and reports in WatchGuard Cloud may show delayed data while the services catch up with newly received log data.
We'll post our next update in 2 hours, if not sooner.
Posted Nov 12, 2026 - 20:53 UTC
Investigating
On November 12th, 2026, starting at 20:00:00 UTC. WatchGuard Cloud Visibility will undergo unscheduled maintenance for Dashboards and Reports in our European (EMEA) region. This unscheduled maintenance is a follow-up to the maintenance performed earlier this week. Although the system is running correctly, it is running in an unoptimized state.
The maintenance window is expected to last 2 hours. During this maintenance window, Firebox dashboards and reports may be unavailable or experience slower-than-normal loading times for short periods. Additionally, new Firebox report data may take longer than usual to appear.
No report data will be lost, and any delayed data will be processed and made available once maintenance is complete.
Posted Nov 12, 2026 - 19:56 UTC
This incident affected: WatchGuard Cloud Visibility:::EMEA (Dashboards and Reports:::EMEA).