2026-06-26- EMEA - WatchGuard account and operator administration issues

Incident Report for WatchGuard Technologies

Resolved

We are no longer experiencing errors with the account and operator administration and this incident is now resolved. Again, we apologize for any impact this may have had on you or your customers.
Posted Jun 26, 2026 - 11:21 UTC

Monitoring

The issue has been resolved by our team, and account and operator administration services are returning to normal operations. We are continuing to monitor the system to ensure stability. We apologize for the inconvenience and any impact this may have had on you or your customers.
Posted Jun 26, 2026 - 10:45 UTC

Identified

The team has identified the issue impacting account and operator administration in the WatchGuard Cloud console and is actively working to restore normal operations. We apologize for any inconvenience this may be causing you or your customers. We will provide the next update in 30 minutes, if not sooner.
Posted Jun 26, 2026 - 10:30 UTC

Investigating

We're investigating errors in retrieving account details. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
Posted Jun 26, 2026 - 10:20 UTC
This incident affected: WatchGuard Cloud Platform:::EMEA (Account Administration:::EMEA, Operator Administration:::EMEA).