2023-03-12 - EMEA - ThreatSync automated remediation actions delayed

Incident Report for WatchGuard Technologies

Resolved

We are no longer experiencing delays of Threat Detection automated remediation actions and this incident is now resolved. The service is operating normally at this time.
Posted Mar 12, 2023 - 21:58 UTC

Monitoring

Our systems show Threat Detection automated remediation actions are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.
Posted Mar 12, 2023 - 21:02 UTC

Update

We are still working hard to resolve this event. We'll post our next update in 60 minutes, if not sooner. Thanks for your patience.
Posted Mar 12, 2023 - 20:03 UTC

Identified

We continue to work on delayed Threat Detection automated remediation actions and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
Posted Mar 12, 2023 - 19:05 UTC

Update

The investigation into delayed Threat Detection automated remediation actions is continuing. We'll post our next update in 60 minutes, if not sooner.
Posted Mar 12, 2023 - 18:10 UTC

Update

We continue to investigate delayed Threat Detection automated remediation actions. We'll post our next update in 30 minutes, if not sooner.
Posted Mar 12, 2023 - 17:41 UTC

Investigating

We're investigating reports of delayed Threat Detection automated remediation actions. Once we determine the impact and scale of these delayed actions we'll post our next update in 30 minutes, if not sooner
Posted Mar 12, 2023 - 17:16 UTC