WGC/WES Maintenance - APAC Region

Scheduled Maintenance Report for WatchGuard Technologies

Completed

The scheduled maintenance has been completed.

Posted Jul 10, 2025 - 13:15 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 10, 2025 - 13:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Jul 04, 2025 - 15:29 UTC

Scheduled

On 10 Jul 2025, starting at 13:00 UTC, WatchGuard will be performing maintenance that could affect several of our systems for a brief period of time.

The maintenance window is approximately 15 minutes.

During this maintenance window the following services / features will not be available:

WatchGuard Endpoint Security products (WES) UIs will not be accessible in WatchGuard Cloud, including the Endpoint Manager
Ability to download FireCloud, ThreatSync+ and AdSync agents and view status
Migrations of Panda accounts to WES

Additionally, there will be delays in:

Accounts provisioning for WES, FireCloud and ThreatSync+
Allocation of WES licenses in WatchGuard Cloud and view of licenses in use
Aether related information in ThreatSync
Changes in groups and accounts in WatchGuard Endpoint Manager

Posted Jul 04, 2025 - 15:25 UTC

This scheduled maintenance affected: WatchGuard Endpoint Security:::APAC (Administration:::APAC, Console:::APAC), WatchGuard Cloud Platform:::APAC (Account Administration:::APAC, Operator Administration:::APAC), ThreatSync:::APAC (Manual Remediation:::APAC, Automated Remediation:::APAC), WatchGuard.com:::CORE (Activations:::CORE), and ThreatSync+:::APAC (Provisioning:::APAC, Reports:::APAC, UI:::APAC).