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We are no longer experiencing alerts on Firebox visibility logs and dashboards service and this incident is now resolved. The service is operating normally at this time.
Posted Aug 31, 2025 - 09:59 UTC
Monitoring
Our systems show alerts on Firebox visibility logs and dashboards service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
Posted Aug 31, 2025 - 09:34 UTC
Identified
We have identified a delay of approximately 13 hours in the Firebox visibility logs and dashboards. A fix has already been implemented and we are observing that the service is gradually catching up with the delay. We will provide our next update at 09:00 UTC, if not earlier. Thank you for your patience.
Posted Aug 31, 2025 - 01:48 UTC
This incident affected: WatchGuard Cloud Visibility:::AMER (Log Search and Log Manager:::AMER, Dashboards and Reports:::AMER).