2025-10-20 - GLOBAL - DNSWatch Dashboard

Incident Report for WatchGuard Technologies

Resolved

We are no longer experiencing alerts on the DNSWatch Dashboard and Firebox registration services, and this incident is now resolved. The services are operating normally at this time.
Posted Oct 20, 2025 - 10:52 UTC

Monitoring

Our systems show alerts on the DNSWatch Dashboard and Firebox registration services are returning to normal, and we're monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.
Posted Oct 20, 2025 - 10:13 UTC

Update

The DNSWatch Dashboard and Firebox registration services remain affected by a third-party cloud provider service disruption. Our teams continue following the situation and will share the next update in 60 minutes, or sooner if new information becomes available.
Posted Oct 20, 2025 - 09:43 UTC

Update

The reported issue in DNSWatch Dashboard caused by a third party cloud provider service disruption is also affecting Firebox registrations. We’ll provide our next update in 60 minutes, or sooner if available.
Posted Oct 20, 2025 - 08:38 UTC

Identified

We’ve identified an issue impacting access to the DNSWatch Dashboard, caused by an external cloud provider service disruption. Our teams are monitoring the situation and working to restore normal operations. We’ll provide our next update in 60 minutes, or sooner if available.
Posted Oct 20, 2025 - 08:31 UTC
This incident affected: DNSWatch:::GLOBE (Dashboard:::GLOBE, Firebox Registrations:::GLOBE).